Exchange & Refunds
We do not exchange or refund for any sale items so please choose carefully.
Pricing & Payments:
Prices are in Australian Dollars (AUD).
All payments are processed online securely by Stripe & PayPal & Afterpay - no card details are stored by the site.
Minimum $50.00 spend for Afterpay.
We currently only ship to the below listed countries via Australia Post using the Pack and Track service. We use this service as it is a trackable and more reliable service than regular air mail. Prices vary from AUD $18-$28 depending on the country. Parcels can take up to 2-4 weeks to arrive from date of dispatch. You will receive a shipping email notification with your tracking number to avoid contacting me.
- Hong Kong
- Korea, Republic of (South Korea)
- New Zealand
We use Australia Registered Post for all domestic deliveries.
Shipping costs will be subject to buyers.
All ready-to-post items are generally shipped within 3-4 business days.
Please allow 2-10 business days for delivery for all orders within Australia (depending on the destination).
Please allow 3-4 weeks to receive your pre order items. I do my very best not to make you wait this long. Email notifications will be sent once order has been dispatched with a tracking number for your connivence.
Signature may be required upon delivery as proof of arrival. I am not responsible for missing packages.
If you have a specific delivery date, please email us PRIOR TO ORDER PLACEMENT at email@example.com and we will do our best to accommodate this. Please do not place a rush order prior to contacting me, due to an influx of orders I may not be able to accommodate this.
Digital Download Products:
Please note: I am only giving advice and guidance on how I work. This is my opinion and my own flow. I am only sharing what has worked for me in my business. Always seek individual advice if you feel the need.
As this is my advice based on my own experience in my business, please note there is no guarantee in any money income generation from following my advice.
After purchasing the digital product, Client will be given access to the product materials in within through a download delivered in his/her email. Client will have lifetime access to the materials so long as the product is downloaded to their computer and stored.
Product materials may not be shared with any third party. In the event Rossanos Casa suspects that the Product is being shared with another party, Rossanos Casa reserves the right to immediately terminate Client’s access to the Product and to seek legal action.
Due to the nature of digital products being immediately accessible upon purchasing, no refunds of any fees or other amounts paid by Client in connection with the Product will be allowed under any circumstances.